Shipping Policy

Thank you for shopping with us! Every item is carefully handmade and packaged with care. Please read our shipping policy below for information about processing times, delivery estimates, and shipping concerns.

Processing Time

  • All orders are processed within [1–5 business days] unless otherwise stated.
  • Some personalized or custom-made items may require additional production time.
  • Orders are not processed or shipped on weekends or holidays.

If there is a significant delay with your order, we will contact you via email.

Shipping Information

We ship our orders within Finland via Posti, ensuring your handmade and personalized items are delivered to you.

* Free shipping: On all orders over €70.
* Shipping fee: From €4.90, depending on the shipping method and order.
* Shipping carrier: Posti.

Shipping Rates & Delivery Estimates

We currently ship only within Finland using Posti delivery services.

Shipping costs are calculated at checkout based on your location and selected delivery method.

Estimated Delivery Time

  • Finland: 1–5 business days

Please note that delivery times are estimates only and may vary due to holidays, weather conditions, or carrier delays.

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Taxes

All prices and orders include 25.5% VAT in accordance with Finland tax regulations.

As we currently ship only within Finland, no international customs fees, import duties, or additional international taxes apply.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If a package is returned due to an incorrect or incomplete address:

  • The customer may be responsible for reshipping costs.
  • Refunds for shipping fees are not guaranteed.

Lost, Delayed, or Damaged Packages

We are not liable for shipping carrier delays once the package has been dispatched. However, if your package arrives damaged or appears lost, please contact us at mumsibliss@gmail.com within 7 days of delivery.

Please include:

  • Your order number
  • Photos of damaged packaging/items (if applicable)

We will do our best to assist you.

Handmade Item Disclaimer

Due to the handmade nature of our products, slight variations in color, texture, or appearance may occur. These small differences make each item unique.

Local Pickup (Optional)

If local pickup is available:

  • Customers will be contacted once the order is ready.
  • Pickup instructions and schedule will be provided by email or message.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: mumsibliss@gmail.com
Business Name: MumsiBliss
Website: www.mumsibliss.fi